FreshySites logo

WordPress Customer Support Specialist

Freshysites

Bringing you the very best in WordPress design, development, & maintenance

WordPress Customer Support Specialist

Looks like this career opportunity is no longer available. We know this isn't what you were hoping for, but we have many other great remote jobs for you to check out.

Start a new search to view all remote jobs at teams that are currently hiring.

About us

FreshySites – Website Design is a WordPress website design company and web development agency focused on WordPress and WooCommerce. Our company’s foundation is thoughtful and beautiful design, with fast turn-around. We pride ourselves on best-in-industry customer service and have worked on over 2,200 projects since our launch in 2011.

The role

FreshySites, a leading NY & DC based WordPress web design agency, is looking to hire for a remote full time customer support specialist.

Roles and responsibilities include:

  • The candidate must have deep experience in web-related customer service and be highly motivated to do exceptional work.
  • This primary position is responsible for support desk questions, ongoing client relationship management, maintenance of FreshySites client websites, and other troubleshooting and project work as assigned.
  • FreshySites is seeking a candidate that will take initiative and will approach customer support requests with a positive attitude, efficiency, and precision in a fast paced environment.

Requirements:

  • 3+ years web-related customer service experience
  • 3+ years of WordPress experience
  • PHP, CSS, & HTML
  • WooCommerce
  • Advanced jQuery
  • API Integrations and experience with SSH Protocol preferred
  • Search engine optimization experience preferred
  • Excellent problem solving skills
  • Excellent communication skills
  • Ready to work in a fast paced environment

About FreshySites

Company profile

People also viewed

Remote Work Starts Here

Get the best new remote jobs and remote work stories straight to your inbox.

The best new remote jobs straight to your inbox